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What Should Employees Never Put Into ChatGPT?

The safest rule is simple: if an employee is not authorized to share information outside the organization, they should not paste it into an unapproved AI tool.

Information that should stay out

Treat a public AI prompt like information sent to an outside service. Your organization’s approved enterprise tools and contracts may change the rule, but employees should never assume that they do.

Passwords, access tokens or security details
Personal employee, applicant or customer information
Health, financial or accommodation information
Contracts, privileged advice and confidential negotiations
Trade secrets, private source code or unpublished strategy

Use safer substitutes

Remove names and identifiers, summarize the situation without sensitive details, use invented examples, or work inside an approved system with the required controls.

When unsure

Stop, save the task for later and ask the person responsible for privacy, security or AI policy. This guide is practical training information, not legal advice.

Practise the decision without exposing real data

Give employees fictional cards describing a customer complaint, employee accommodation request, contract question and public research task. Ask what can be used as written, what must be minimized and what should not enter the tool at all. The explanation matters more than a quick yes-or-no answer.

Practical checklist

Is this tool approved?
Do I have permission to use this information?
Can I remove identifying details?
Does a person need to review the result?

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